History
At Trans-Care, we leverage cutting-edge technology to streamline patient transportation, enhancing efficiency and creating optimal conditions for hospitals to bring in more patients. Our commitment to excellence extends beyond technology; we prioritize forming partnerships with hospital networks.
Founded in 1992 by Russell Ferrell, Trans-Care is rooted in customer service. Our ambulances are equipped with the cleanest and most advanced technology available, ensuring the highest standards. of cleanliness and safety.
Founded in 1992 by Russell Ferrell, Trans-Care is rooted in customer service. Our ambulances are equipped with the cleanest and most advanced technology available, ensuring the highest standards. of cleanliness and safety.
Our Story
Trans-Care was founded in 1992 to address the need for the shortage of ambulance services that meet customers' expectations in West Central Indiana. We didn't just fill a gap; we redefined standards and became a beacon of reliability and efficiency.
Expanding Horizons
Our success led to strategic expansions, including acquiring a competitor, securing 911 contracts, and partnering with Hospital Networks to optimize their efficiency. We expanded throughout Indiana, forging partnerships with some of the best organizations in the industry, contributing to the mutual benefits of more efficient patient transition.
Customer-Centric Approach
Today, Trans-Care prides itself on a customer service-driven process that utilizes technology and streamlined processes to ensure the most efficient patient transition in the business.
Mission Statement
Trans-Care Ambulance will consistently provide clinically excellent, professional extra-hospital care and medical transportation services. From initial contact through the close of an account, we strive to earn the trust of our patients, our customers, and our communities by providing outstanding service rooted in safety, integrity, and compassion.
Our Vision
Trans-Care is on the way to becoming Indiana's and Kentucky's most requested ambulance transportation provider. Our goal is to accomplish this by presenting solutions that continually surpass the customer's expectations with reliable, convenient, and professional-grade services.
Core Values
Our professionals value compassion, empathy, and respect for all. These values affirm our dedication to treat everyone we encounter in a manner that conveys respect for life and its diversity. Building directly on that respect, we strive to relate to the struggles and joys of those we contact in a mutually beneficial manner.
Our Innovation
Innovation is the creative application of knowledge to develop solutions while stressing an approach that questions the status quo. Innovation is a belief that a better, more efficient method exists and drives improvements that impact the sustainability of our service.
Integrity-Stringent Adherence
Integrity represents our commitment to honesty and ethics, as well as promotes moral interactions with customers, employees, and regulatory agencies. This pledge enables the best possible relationships to be forged and guides our actions, even when no one is watching.
Safety Vigilance
Our team is constantly vigilant against potential injury, damage, and loss. Our commitment to safety emphasizes active prevention of any loss. By mitigating these risks, we enable customer service and patient care to flourish in an industry with inherent dangers.